Privacy Policy

1. Introduction

REDBLOCK LLC ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our website and SMS messaging program.

2. Information We Collect

We collect information you submit through our contact and opt-in forms, including your name, email address, mobile phone number, and any message content. We also collect basic technical information such as browser type and IP address for security and analytics.

3. How We Use Your Information

• Respond to inquiries and provide estimates.
• Send project updates, appointment reminders, and customer-service messages.
• Comply with legal obligations and protect our rights.

4. SMS Messaging & Consent

When you check the SMS consent box on our contact form, you agree to receive Customer Care SMS messages from REDBLOCK LLC regarding inquiries, requested services, appointments, project updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. Consent is not a condition of purchase.

Mobile opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared only with subcontractors that directly support the messaging service (such as our messaging provider) solely to deliver the messages you have requested. All other categories of data sharing exclude mobile opt-in information and consent.

5. Data Sharing

We do not sell your personal information. We share information only with service providers who help us operate (e.g., hosting and SMS delivery) under contractual confidentiality, or when required by law.

6. Data Security & Retention

We use reasonable administrative and technical safeguards to protect your information. We retain personal information only as long as needed for the purposes described above or as required by law.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the address below.

8. Contact Us

REDBLOCK LLC
1932 Sue Ave, Essex, MD 21221
Phone: (410) 238-7461
Email: info@redblockllc.org